This article is intended for customers who already have a SiteLock account. If you still don't have SiteLock, use the following link to learn how to signup so you can enjoy the benefits:

• How to Order SiteLock

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Jump to a Specific SiteLock Feature:

• Navigation Menu
  • Dashboard
  • Sites
  • Users
  • Settings
  • Account
  • Support
• Navigating Your Dashboard
  • Verification Status
  • Security Scan Summary
  • Trusted Seal Graph
  • Messages and Alert
  • Trusted Seal Code

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Logging In

To log in to your SiteLock Account:

1. Open the Marketplace tab from the side navigation menu to the left.
2. Click the Addons tab from the sub-menu.
3. Click on the SiteLock icon to launch into the SiteLock dashboard.

Navigation Menu

Once you are logged in, the top red bar serves as your navigation menu for the site. The following sections will give you a brief overview of the six links at the top.

Dashboard

The dashboard is a centralized location for checking on the status of your domains and managing your SiteLock account. This is the page you first see when you log in, and you will use it the most.

Sites

This page will show you a list of websites that SiteLock is actively monitoring. You can also view the status of these domains as well as add new ones to your account.

Users

This page will show you a list of users that you have created, along with their login email and role. If you have not created any users will just see one user with the role of the owner; this is you. You can add and remove users, which gives them limited access to view the dashboard and open support tickets with SiteLock.

Settings

This page will allow you to change the security, email subscription, scan, and SiteLock SMART settings.

Accounts

The Accounts page allows you to update account information for your company and billing.

Support

The Support pages allow you to submit a ticket directly to SiteLock. Use this to ask any questions or report an issue to them.

 

Navigating Your Dashboard

The following sections will give you a brief overview of the five basic features of your dashboard.

Verification Status

The top section of your dashboard shows the account name and the verification statuses of your domain, phone number, and address.
The verification status of any of these three items will be indicated with either a caution sign, meaning that the item is still not verified, and a checkmark, meaning verification for this item is complete.
Verifying this information will allow SiteLock to ensure the best possible security of your account.

Security Scan Summary

The Security Scan Summary will provide you with a quick and easy rundown of your recent scans and their results. This will allow you to quickly see what has been done and pinpoint any issues with ease.

Trusted Seal Graph

The graph below the scan summary will provide you with a quick and easy rundown of how your seal is actually affecting your site's visitors. The more people who see your Trusted Seal will be directly related to the number of people who feel secure visiting your site. Over 70% of online customers look for a security seal before providing data to a website.

Messages and Alerts

The Message and Alerts section will display alerts and statuses for scans that have been performed. If you have your Email Subscription alerts turned on in the Settings, then you will have already received all these alerts conveniently to your email.

Trusted Seal Code

This last section is where you can get the code of your Trusted Seal to display on your page. You can use the dropdown menus to change the language, size, and color of the seal. Once you have the preferred seal selected, click Save and then copy and paste the code into the footer of your website.
If you are having trouble, here are detailed instructions on how to install and use the Trusted Seal: SiteLock Trust Seal.