Overview

By the time you finish reading this article, you'll have the tools and know-how to protect your debit or credit card from unauthorized charges, effectively respond when they occur, and confidently navigate the world of electronic payments.

Merging of Accounts

If you encounter unauthorized transactions on your checking account, promptly addressing the issue is crucial. Please contemplate the following measures before moving forward with a chargeback:

1. Contact Support- When you discover unauthorized charges on your account, the first crucial step is to contact customer support immediately. Contact them promptly, providing essential information such as the charge date, amount, and associated reference numbers.
2. Create a billing Ticket- If initial contact with customer support doesn't resolve the unauthorized charge issue, consider creating a billing ticket or formal request for assistance. This document serves as a record of your complaint and the steps taken to address it. Include detailed information, like screenshots and evidence supporting your claim, to help the service provider understand your situation and work toward a solution.
3. Contact ownership if you are the owner of the account but can't get in- If you're the account owner but can't access it due to unauthorized charges or unresolved issues, try reaching out to the account ownership directly. This may involve contacting higher-level customer service reps, account administrators, or the company's management team. They can often speed up the resolution process and protect your account.