Overview

A cache is a temporary storage for website data used to improve your browsing experience; however, sometimes, the cache can store outdated information and will need to be cleared. In most modern browsers, you can access the menu to clear your browser cache by pressing Ctrl-Shift-Delete.

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• Google Chrome
• Chrome - Desktop and Mobile Devices (Android)
• Chrome - iPhone (iOS),iPad, and Desktop
• Mozilla Firefox
• Safari
• Internet Explorer

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Google Chrome

Chrome - Desktop and Mobile Devices (Android)

1. Open Chrome.
2. In the top right corner, click the ⋮ (vertical ellipses), then select More Tools.
3. From the More Tools drop-down, choose Clear browsing data.
4. The new tab will prompt you to choose a time range.

   Note: To delete everything, select All time.

5. Select Cached Images and Files, then click the Clear data button.

Chrome - iPhone (iOS),iPad, and Desktop

1. Open Chrome.
2. Look for the options menu ( … ) Horizontal ellipses at the top right corner.
3. Click the Settings.
4. Scroll down and click the Privacy menu item.
5. Click the Clear Browsing Data.
6. A list of what you can clear will appear. 
7. Tap on each entry to choose whether or not it will be cleared.
8. Once done, click the Done button.

Mozilla Firefox 

Here’s the instruction on how clear the cache using the Mozilla Firefox browser:

1. Click the Menu button ( ≡ ) three parallel horizontal lines at the top right corner of the Firefox window.
2. Click Options with the gear icon ⚙️
3. On the left-hand side, select the 🔒 Privacy & Security section.
4. In the Cookies and Site Data section and click Clear Data.
5. Choose what to clear using the various types of history by simply making sure to put a checkmark in the checkbox.
6. Once you have selected it, click the Clear button to delete it.

If these instructions don't work in your current version of Mozilla Firefox, please visit their support article from their support website for more info: How to clear the Firefox cache.

Safari

Here’s the instruction on how clear the cache using the Safari browser:

1. Select the Safari icon or browser.
2. The easiest way to clear your cache is to use this shortcut: CMD+ALT+E.
3. In the main and from the drop-down menu button, click Preferences...
4. Once a pop-up appears, click on the Advanced tab.
5. Check the option Show Develop menu in the menu bar at the bottom, then click Develop.
6. After you click Develop, you can now select Empty Caches from the submenu items.
7. Refresh or reload the site once done.

Internet Explorer

Here’s the instruction on how clear the cache using Internet Explorer:

1. Open the Internet Explorer browser, then click Tools.
2. Then click the Internet Options. (If you don't see this, press the Alt key to show the menu bar.)
3. In the General tab, under the Browsing History section, click Delete.
4. In the Delete Browsing History window, select the checkboxes for Temporary Internet Files and website files and Cookies and website data.
5. Click the Delete button.