Overview 

Auto-responders allow you to set up automated replies to incoming emails. This feature can help confirm the receipt of mail or inform correspondents that the recipient is unavailable (for example, while on vacation). 

• Managing an Autoresponder
• Accessing Autoresponder Management
• Add or Edit an Autoresponder
• Remove an Autoresponder

Managing an Autoresponder 

To view auto responders for a specific domain on your account, you must first access your Autoresponders management page. 

Accessing Autoresponder Management  

First, you must be logged into your Bluehost control panel. 

Bluerock 

1. Click the Email & Office tab from the side navigation menu to the left. 

2. Click the Manage button next to the email plan you want to manage auto-responses for. 

3. New windows appear; locate the email address you want to manage Autoresponder. 

4. Click the MANAGE button on the right side of your email.  

5. From the I want to... menu to the right, click the Send Automated Responses.  

Account Manager

1. Select the Hosting tab from the side navigation menu to the left. 

2. From the side menu, select Server Email. 

3. Click the Autoresponders tab. 

4. New windows appear; locate the email address you want to manage autoresponder. 

Add or Edit an Autoresponder  

Autoresponders can be added or edited from the same management page: 

1. Click Add Autoresponder to create a new autoresponder. Or find a current auto responder and click Edit. 

2. Enter the Interval in hours; you wish for the autoresponder to wait between responses to the same email address. 

• For example, if you set up an autoresponder with an interval of 24 and receive an email from john@example.com at 8 am on Monday, the autoresponder will respond to his message immediately. If, however, john@example.com continues to email you throughout the day, the Autoresponder will not send him another response for 24 hours after his initial email (in this case, 8 am Tuesday). He will receive an autoresponse if he emails you again after the 24-hour Interval expires. 

3. Enter the Email Address you're setting up the Autoresponder for. 

4. Choose the domain name you wish to have autoresponder from the dropdown menu ▼ button. 

5. In the From field, type the name you want to show in the response. 

6. In the Subject field, enter the subject you wish to show in the response. 

7. If the message includes HTML tags, click the HTML Message checkbox. 

8. In the Body field, type the text of the response. 

9. Select when you want the Auto Responder to Start and Stop. 

10. Click the Create/Modify button to save the autoresponder settings. 

You can include tags enclosed in percent signs (%) in the message body. You can use these tags to insert information into the email body, such as the incoming email's sender or subject. Available tags are: 

• %subject% — The subject of the message that was sent to the autoresponder. 

• %from% — The name of the sender of the message received by the autoresponder, if available. (If the sender's name were not received, %from% would print the sender's email address.) 

• %email% — The sender's email address. 

Remove an Auto Responder 

To delete an autoresponder: